Allows users to look at customer billing information without changing it
Search
Users key in information about the customer such as a phone number, name, or address and search returns a list of matching customers
CPNI
Users are presented with CPNI verification information allowing the user to ensure they are speaking with someone authorized to interact with the account
Telephone Number And Location
Users are presented with all of the phone numbers for the account
They can choose whether they want to view account information, or the information for an individual phone number
Main Account
Recurring charges can be organized by any column in the grid.
Examples: Billing Type, Location, Start Bill Date, etc.
Phone Number
Users can add alarms and other special types of notes which will pop up when customer information is accessed