The first page you see when you log into Armada is the overview
It is a pain of windows that allow you to see items within Armada "at a glance"
My Projects
Is a list of projects that have been assigned to a group you are in, a team you are on, or directly to you
When a project is added or edited, users can enter project specific information
Notes Attachments and Following
Projects, Phases, and Tasks all have their own notes
Projects, Phases, and Tasks all have their own attachments
Users can follow specific Projects, Phases, and Tasks regardless of the projects assignment
My Phases
Is a list of phases that have been assigned to a group you are in, a team you are on, or directly to you
When a phase is added or edited, users can enter phase specific information
My Tasks
Is a list of tasks that have been assigned to a group you are in, a team you are on, or directly to you
When a task is added or edited, users can enter task specific information
Detached Tasks
Are tasks that are not associated with a specific Project or Phase
My Schedule
This module allows users to view their specific schedule in detail including moving adjusting and editing their assigned tasks
Employee Scheduler
This module allows dispatchers to view the schedule for all users, teams, and groups in detail including moving adjusting and editing their assigned tasks
Filters allow the dispatcher to filter out anything they do not wish to see
Notifications
This module allows users to see any notifications Armada has sent to them. Note these notifications can also be sent via email or text message at the user's discretion
Pre-Defined Tasks
This module allows administrators to set up tasks that are regularly used. These tasks can then be inserted with some information pre set
Group Management
This module allows administrators to set up groups. Groups usually directly correlate to divisions within the company such as Accounting, Customer Service, Management, Etc. Users can belong to multiple groups at once
Team Management
This module allows administrators to set up teams
Teams are very fluid and might only exist for a single Project, Phase, or Task
Teams usually consist of users from different groups all working together to accomplish the same goal
Teams can be created and altered from various locations within Armada
Alerts
Users can add alerts by location or account number
These alerts will pop up on the screen whenever that customer or location are tied to a Project, Phase, or Task
File Servers
Armada supports multiple file servers for storing attachments
If multiples are added, the system will alternate between them as it stores attachments
If an administrator determine they no longer wish to store files on a specific server they have that option
User Settings
Users can alter the way Armada looks and feels to them
In this module users can indicate which email addresses they want Armada to use to notify them
In this module users can indicate which phone numbers they want Armada to use to notify them
Notification Preferences
Users can indicate which Armada notifications will also send them a text message or email and which email address or phone number will receive that notification
In this module users can indicate which email addresses they want Armada to use to notify them
In this module users can indicate which phone numbers they want Armada to use to notify them
Trouble Tickets
A web based trouble ticket solution
Fully integrated into Armada, but also capable of standing on its own
Trouble Tickets
Is a list of trouble tickets indicating their various stages of completion
Trouble Ticket
Users can add, edit, clear and otherwise interact with trouble tickets
Users can search for and assign a trouble ticket to an account within the billing system
Trouble tickets can be assigned to a task within Armada
Users are notified of the progress of trouble tickets in the same way as Armada Tasks
Trouble Ticket Action Codes
This module allows administrators to set up and manage trouble ticket action codes
Trouble Ticket Type Codes
This module allows administrators to set up and manage trouble ticket type codes