Auto Disconnect



Return to Riata Modules

  • Gives users the ability to suspend, unsuspend, disconnect and reconnect customers in bulk

Auto Disconnect

  • Users have the ability to import delinquent customers into our Auto Disconnect program

    Auto Disconnect
  • Users can edit this list to remove customers they don't want to disconnect
  • Users can maintain a list of customers to never disconnect regardless of delinquency
  • Once the user has decided the list is ready to be disconnected, they can disconnect them all at once
  • The system is fully integrated into Cash Receipts so when the customers start paying, they are reconnected.
  • It is able to provision the Metaswitch
  • It is able to provision the Minerva
  • It is able to provision the DMS 100
  • It is able to provision the T7000
  • For systems it does not automatically provision, it has the ability to notify technicians so they can manually disconnect and reconnect the customer