Return to Riata Modules

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  • Integration between Riata/Zebek is seamless via XML
  • CTI sends service orders and trouble tickets to Mapcom
  • CTI receives data from Mapcom when outside plant side is “finished”
    • CTI files are updated
    • Technician notes are written in Riata/Zebek
  • See Technician Inventory - Mapcom can link to Technician Inventory
  • CTI can access the Mapcom API’s that are on your system as needed
  
  
  
  
  
  
  

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