Riata



  • Is our desktop based customer billing and accounting solution

The following list displays some of our key modules

OSS/BSS Modules

  • Inquiry
  • Service Order Entry
  • Mapcom
  • Auto Disconnect
  • Customer Bills
  • Customer Viewable Ebill Site
  • Customer Billing API
  • Sign Up For Service
  • Send Texts And Emails
  • Documentation
  • Report Viewer (Archived History Reports)
  • Reports (Some examples)
    • Summary By NPA NXX
    • Summary By Serving Area
    • Summary By Location
    • Top Customers Report
    • Contracts Report
    • Query Builder
    • Operations Report
    • Sales Report
    • Summary Operations Report 2 (Lines/Revenue)
    • Audit Disconnected Accounts to Disconnected Phones
    • Balance Listing
    • Bill Difference
    • Toll Access Concurrent Calls
    • Total Charge By Carrier
    • Total Minutes and Messages by Calling Plan
    • Write Offs By Date
    • Carrier PIC to Excel
    • Cash Receipt Delete Audit
    • Cellular Overage
    • Cellular Usage-Local
    • Cellular Usage-Roaming
    • Cellular Usage-with Roaming %
    • Census Information (477)
    • Surcharge Totals
    • Current Month Suspends
    • Month End Line Count
    • Main Bill Numbers
    • Non Recurring Review
    • NLAD
    • Number Tracker
    • Recurring Tariff Selection
    • Service Order History
    • Surcharges and Taxes
    • Text Msg-Bandwidth Messages - Monitor
  • Switch
    • Switch Audit
    • Metaswitch Switch Information
    • Integration
      • Metaswitch
      • T7000
      • DMS-100
      • DMS-10
      • CS 1500
    • Switch Commands
    • Switch File
  • Toll Processing
    • Fully Automated
      • Reports Emailed
    • Multiple Switches
    • Multiple Formats From Multiple Sources
    • Files to Process for Toll
    • International Rates Import
    • Local Cities
    • SS7 Processing
  • CABS
    • CABS Billing History
    • CABS PDF Statements
    • Special Access Bill - All
    • Special Access Bill - One At A Time
  • Cash Receipts
    • Cash Receipts Entry
    • Balance/Amount Search
    • Payment Promises
  • Patronage
    • Patronage Inquiry All Members
    • Allocations
    • Checks
    • History
  • Auto Add DID - Phone Number Range
  • Bulk Account Change
  • Bulk Email/Text and Test Email
  • Bulk Phone Change
  • Bulk Phone move to New Account/NPA/NXX
  • Bulk Recurring/Non Recurring Change/Delete
  • Bulk Update Serving Area
  • Conference Call Rating
  • CPNI Changes
  • Create PDF Mid-Month Statement
  • Create Recurring/Non-Recurring Charge/Credit From Excel
  • Create Statement Overlay
  • Credit Card/ACH Processing
  • Credit Score Override
  • Customer Referrals
  • Delete Expired Credit Card / Bank
  • Directory Export
  • Directory Search
  • Disconnect Reasons
  • Fundraiser Master
  • Manual Credits History
  • Master Street Address Guide (MSAG)
  • Member Type Check
  • Move All Phones To New Account
  • Multiple Disconnect
  • Permanent Sales Person Inquiry
  • Point Of Sale
  • Postal Coding
  • Promotions Bundle File
  • Promotions File
  • Purchase Reasons
  • Statement Stuffer/Flyer
  • Technician Inventory to Update/Bill
  • Trouble Tickets

Accounting Modules


Programs Menu

Auto Disconnect
  • Allows users to easily find any of the modules in our system
  • This primary entry point into the system reads a users security settings and limits their module use