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Auto Disconnect
Return to Riata Modules
Gives users the ability to suspend, unsuspend, disconnect and reconnect customers in bulk
Auto Disconnect
Users have the ability to import delinquent customers into our Auto Disconnect program
Users can edit this list to remove customers they don't want to disconnect
Users can maintain a list of customers to never disconnect regardless of delinquency
Once the user has decided the list is ready to be disconnected, they can disconnect them all at once
The system is fully integrated into Cash Receipts so when the customers start paying, they are reconnected.
It is able to provision the Metaswitch
It is able to provision the Minerva
It is able to provision the DMS 100
It is able to provision the T7000
For systems it does not automatically provision, it has the ability to notify technicians so they can manually disconnect and reconnect the customer
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